[sevenslot]

Hi All,
First time posting however, I've been reading this forum for awhile so thanks to all who contribute. I have a '14 JGC Ecodiesel, about 77k miles on it. Have had the AEM update completed, no modifications whatsoever outside of that. I do plan on a tune & delete package here soon though if I decide not to ghost ride it off a bridge first.

Several weeks ago I noticed white smoke coming from the passenger side front engine compartment. Quickly realized that it was coolant being burned. I finally took it the dealership hoping it was something covered under the extended AEM warranty but, they said it's not. What they found was that one of the two hoses going from the radiator to the EGR cooler was leaking. It's a pressurized hose, coming from the very top, passenger side of the radiator.

I would prefer to replace this myself as the dealer quoted $700+ to do it - the hose is $60ish. I have quite a bit of experience working on cars, and it doesn't seem too daunting but, I cannot find anywhere a good usable diagram/info on this part of the engine/cooling system to make sure I'm not starting a project that I can't finish. I can't see where it terminates into the EGR Cooler so I don't have a good idea of what to expect...

Questions:
1) Has anyone done this before that can share experience/ words of wisdom
2) Does anyone have a good diagram (or know where to find one) that shows these specific hoses?

Thanks!

 

[Allsport99]

I believe I am going through this exact same thing. The trouble is, I have not received an actual written estimate from the dealership. They have had my 2014 GC since 12/30/19. It overheated, I had it immediately towed there & they have continued to "trouble-shoot" it.

At first, they told me it was the turbo charger system, which affected the camshaft and that would be expensive to fix. I said no problem, it's covered under the recall warranty. Shady dealership response, "really, can you email me that recall warranty letter you received?" Keep in mind, anyone can google the warranty online, yet an employee of Chrysler is asking me for the information?...Now, upon further review, it is a hose that went bad (not covered) which pulled oil into the radiator & then coolant leaked out causing the jeep to overheat. The Jeep needs to be flushed, taken apart, hoses fixed, all parts are on back-order, and the "initial estimate over the phone" is $6,300 to fix, again not covered.

On Monday I am going into the dealership to get an update on my Jeep. I will update this post and I will put a timeline on the events that have happened since I had the recall done. I believe the recall caused this issue but Chrysler is denying it.

 

[Maximus]

Good news for me. EGR cooler will be replaced under warranty. Don't pay, have Chrysler pay for it.

I had the Diesel Recall V08 performed at 75k and was giving the extended warranty. At 85k a check engine light came on code P2002 (particulate filter efficiency below threshold. Shortly there after my Diesel exhaust filter became 100%. It triggered the electronic throttle warning and the car became sluggish and lost torque. I had to take it to the dealership. Of course at first they blamed it on me and said they would preform a manuel regeneration at a cost from me. But luckily I guess a mechanic inspected the EGR and found a leak. Noted that the EGR leaks into the TGR tube and found deposits. Also found that the intake manifold is wet due to coolant leaking from internal cooler. States that that is what causes the exhaust filter to become full and prevents it from regretting properly.

So they performed the manuel regeneration of the diesel exhaust filter without a cost to me. EGR is back ordered but supposedly will be replaced under warranty.

 

[sevenslot]

@Allsport99 - hope you get some good news and I agree, my jeep ran perfectly until that recall updated was done.
@Maximus - Definitely worked in your favor. The helpfulness, or lack of, from the dealership makes a huge difference in how all this plays out.

I actually have a bigger problem now. My JGC started drastically leaking diesel fuel the other morning on the way to the airport completely coating the back tailgate (and Im sure the entire under carriage) in diesel fuel, leaving a trail of smoke behind me while driving to the point where people were pulling up next to me, rolling down their windows and telling me about it, while driving. Just flew back home last night and luckily made it home from the airport without the entire thing going in up in flames as it continued to dump fuel from somewhere in/on the engine. Took it the dealership this morning so we'll see what they say. I HAVE A STRONG FEELING THEY'RE GOING TO (AGAIN) TELL ME IT'S SOME SPECIFIC PART THAT'S NOT COVERED UNDER THE WARRANTY. IM UTTERLY AMAZED AT THE LACK OF CARE AND CUSTOMER SUPPORT THATS BEEN DISPLAYED FROM THE DEALERSHIP AND FCA's CUSTOMER CARE.

I haven't had a single problem until this emissions update - now it's severely leaking coolant and diesel fuel. What I thought would be a reliable vehicle I could own for a long time has turned into a complete disaster and I cannot wait to get rid of it.

 

[BikePilot]

Perhaps try a different dealership? Most of the fuel system is covered under the warranty and a good dealer will work with you to help ensure coverage. We have a Jeep and a 5.0L v8 Land Rover. Honestly the Land Rover has proven way more reliable and runs awesome in stock form--I love the thing.

Just a request, please don't drive with a vehicle leaking diesel. It makes the road slick and very dangerous for everyone, especially motorcycles.

 

[sevenslot]

Wanted to provide an update and give credit where due:

After dropping my Jeep off at the dealership Friday I spent a few hours speaking with several different people within FCA support about these issues. Well, I received an update from my dealership today stating that they found the fuel leak and it will be covered under the extended warranty. Not only that, but they also said the coolant leak would now be covered under the warranty as well. Parts have been ordered and I should have it back before end of week.

Hopefully the story doesn't change when I actually go pick it up but, assuming it doesn't, I must say that I am pleased with FCA for doing the right thing here. For anyone else having issues, I'd suggest spending the time talking to FCA support before/while your vehicle is in the shop. It's time consuming, tedious and can be frustrating but being respectful and not coming off as an entitled bully goes a long way.

 

[Allsport99]

Wanted to provide an update and give credit where due:

After dropping my Jeep off at the dealership Friday I spent a few hours speaking with several different people within FCA support about these issues. Well, I received an update from my dealership today stating that they found the fuel leak and it will be covered under the extended warranty. Not only that, but they also said the coolant leak would now be covered under the warranty as well. Parts have been ordered and I should have it back before end of week.

Hopefully the story doesn't change when I actually go pick it up but, assuming it doesn't, I must say that I am pleased with FCA for doing the right thing here. For anyone else having issues, I'd suggest spending the time talking to FCA support before/while your vehicle is in the shop. It's time consuming, tedious and can be frustrating but being respectful and not coming off as an entitled bully goes a long way.

I'm curious, how many miles do you have on your JGC?

 

[sevenslot]

I'm curious, how many miles do you have on your JGC?

Just broke 78k

 

[VMaxJeepin]

@Allsport99 - hope you get some good news and I agree, my jeep ran perfectly until that recall updated was done.
@Maximus - Definitely worked in your favor. The helpfulness, or lack of, from the dealership makes a huge difference in how all this plays out.

I actually have a bigger problem now. My JGC started drastically leaking diesel fuel the other morning on the way to the airport completely coating the back tailgate (and Im sure the entire under carriage) in diesel fuel, leaving a trail of smoke behind me while driving to the point where people were pulling up next to me, rolling down their windows and telling me about it, while driving. Just flew back home last night and luckily made it home from the airport without the entire thing going in up in flames as it continued to dump fuel from somewhere in/on the engine. Took it the dealership this morning so we'll see what they say. I HAVE A STRONG FEELING THEY'RE GOING TO (AGAIN) TELL ME IT'S SOME SPECIFIC PART THAT'S NOT COVERED UNDER THE WARRANTY. IM UTTERLY AMAZED AT THE LACK OF CARE AND CUSTOMER SUPPORT THATS BEEN DISPLAYED FROM THE DEALERSHIP AND FCA's CUSTOMER CARE.

I haven't had a single problem until this emissions update - now it's severely leaking coolant and diesel fuel. What I thought would be a reliable vehicle I could own for a long time has turned into a complete disaster and I cannot wait to get rid of it.

Just so you don’t feel alone this same thing is happening to me.. never buying a freaking Jeep again.

 

[Allsport99]

Just so you don’t feel alone this same thing is happening to me.. never buying a freaking Jeep again.

what issues are you experiencing and are you going to have them fixed?