None from my email. What a waste of time to go to the dealer just for a mat 
. Hoping mine is okay.
. Hoping mine is okay.
Dash recall for the leather dash mat.
Hey I just got a letter for the leather dash topper for my jeep. There were a few models that the mats are coming unglued. Mine is and apparently we have six months from today to get it to the dealer and get it fixed. Did any one else get the letter for this in the mail?
1 - 5 of 5 Posts
Took my Jeep in on Monday. Was told it would be April / May before they have the replacement dashes to install.
Just got my letter though it’s dated Dec 27. Went to an old address. I’m so glad to see this because mine has been bubbling. I posted about it a while ago but no one responded.
It’s going in on Monday anyway for a rack and pinion assembly and steering gear, so I’m taking the letter with me to get the parts ordered.
49k miles and another several thousand dollar repair... what’s another trip for a dash? ??♀
It’s going in on Monday anyway for a rack and pinion assembly and steering gear, so I’m taking the letter with me to get the parts ordered.
49k miles and another several thousand dollar repair... what’s another trip for a dash? ??♀
Has anyone run into problems with this?
Jeep sent us a letter, and ours is bubbled and peeling so I was glad.
I took it in, and the dealership told me they put me on the waiting list for the parts. I called every couple of months to check on it, and they always told me it was majorly delayed and none had been done.
Then the dealership went out of business. And it turns out, they never actually processed my request and now I’m out of the six month window and the campaign has expired.
The other location owned by that same dealer shows the day I requested it, so I have proof. But that dealership won’t honor it because there’s no way to submit for the campaign prts now that it’s expired, and Jeep corporate says it’s not their problem or their fault since the proper notice was never submitted.
I am so frustrated. I did the right thing. I can prove I did the right thing, since I have the print out from the dealer with the notes showing my request. But now nobody will help me.
Anyone else?
Jeep sent us a letter, and ours is bubbled and peeling so I was glad.
I took it in, and the dealership told me they put me on the waiting list for the parts. I called every couple of months to check on it, and they always told me it was majorly delayed and none had been done.
Then the dealership went out of business. And it turns out, they never actually processed my request and now I’m out of the six month window and the campaign has expired.
The other location owned by that same dealer shows the day I requested it, so I have proof. But that dealership won’t honor it because there’s no way to submit for the campaign prts now that it’s expired, and Jeep corporate says it’s not their problem or their fault since the proper notice was never submitted.
I am so frustrated. I did the right thing. I can prove I did the right thing, since I have the print out from the dealer with the notes showing my request. But now nobody will help me.
Anyone else?
Hey I just got a letter for the leather dash topper for my jeep. There were a few models that the mats are coming unglued. Mine is and apparently we have six months from today to get it to the dealer and get it fixed. Did any one else get the letter for this in the mail?
1 - 5 of 5 Posts
- This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.
Diesel Jeep Forum
A forum community dedicated to diesel powered Jeep owners and enthusiasts. Come join the discussion about performance, modifications, classifieds, troubleshooting, maintenance, and more!
Full Forum Listing
Recommended Communities
