[hawkplayer32]

I have a 2014 GC. Diesel exhaust filter is 100% full (due to no fault of my own) and now I HAVE to take it to the dealer per my warning light.

I have read up on the power train warranty and Emissions warranty (8 year or 80k miles). My question is, has anyone had any success in having the dealership honor the emissions warranty to service the exhaust filter? According the EPA the diesel particulate filters are considered catalyctic converters by the EPA which means, they should be covered. Anyone have any luck with this argument?

Thanks,

Tony

 

[GM.]

When I had a 2014 (they eventually bought it back) the cats were changed under warranty.

The other filter is self cleaning and you will see a message on the instrument cluster when it's occurring.

 

[JeepLifer]

I had a funny interaction regarding this right after i bought my 2014 GC Diesel (used) about a year ago- Message popped up that it needed to be replaced, and told me I must go to the dealer, so i did (Where I bought it). Got a phone call, they were waiting on the part so I was comped a rental car and got a phone call a couple of days later that it WASNT under warranty, and it would be $2800! I simply said, "check again, and call me back with a better answer" Sure enough I got the call and it was covered under the exhaust warranty. Service writer handed me my keys apologized and said that he would trade in the diesel once that warranty was up if parts were that much.
TL;DR - yes, it's warranty as long as you're under the mileage/time.
Edit: I love this car though, and haven't had any major issues. Bought it at 36K miles, and im just nearing 60K now

 

[Jeep2016]

I purchased a used 2016 Grand Cherokee diesel. At 63K miles, I had a message poping up "Diesel Exhaust Filter is 100% Full, the car is loosing torque and barely accelerate. I have done a quick research, I found that ,this is a common problem in diesel engine equiped with this sophisticated emission systems. The issue can be explained due to not enough or incomplete regenerttion cycle due to ciy driving or not long highway travel. My question, if anyone had this issue and is it covered udner the federal emission warranty stated in the manual. Since the vehicle suppose to be covered up to 80K miles per the owner's manual, is this will be the case for my issue. I'm heading tomorrow to drop off the vehicle to the dealer and all hopes it is covered udner the limited warranty. any thoughts. Thanks for your input

 

[GM.]

One would think it's covered. If they say no then ask them for a list of "emission components" that are.

I have a 2016 with 40,000 miles. I've seen the message probably twice. A fifteen mile highway drive fixed it. If you interrupt he process while it's occurring it is never completing the cycle.

 

[Jeep2016]

Well, my visit to my dealer was a waste of time and huge disappointment. The service manager did not seem to be familiar with the issue nor show a sense of confidence to make me leave my car in his hands. Additionally, he did not have a loaner vehicle other than the maintenance cargo van. So I left, I did call though Jeep care customer . They provided me list of emission components covered under warranty. Initially, he indicated it's a maintenance issue because , this filter will need to be replaced frequently. I responded, this is a self cleaning system, and you would not need to service it. Then he immediately stated, "It is covered under warranty, your dealer should be able to diagnose it and tell you." I'm calling around Jeep dealers in my area to check if they have a diesel mechanic before I set an appointment. My other option is to check with any of those diesel truck service centers. My friend owns a trucking company and advised, those are far better knowledgable with these new diesel engines and should be able to fix this issue. Thanks GM for your response, I will try the long haul drive tonight once traffic eases a bit.

 

[Jeep2016]

Following up to my last post, I went to another Jeep dealer in my area. The service advisor is well knowledgable and can be trusted. After diagnosing the car, he stated a manual regeneration needs to be forced. It will cost $278 dollars. As a result, the engine oil has to be changed which will cost an additional $169. However, he also said, there is a possibility the DPF may get damaged after / during a manual regeneration. According to him , DPF replacement is costly and can be well above $8,000. !! " THANKS CHRYSLER "
Anyway, I authorized the repair. I have no option but to proceed. In the meantime, while waiting I made a phone call to FCA customer care. Surprisingly this time, the gentleman who answered the phone, declined any coverage as a result of exhaust filters being full. He also stated, the warranty only covers catalytic convertor components. Filters are not part of it. It was already three hours have gone since I brought the car in at the dealer , so I gave up and I decided to authorize the repair and roll the dice hoping the DPF won't get damaged during / after the process of manual regeneration. I will update once repair is completed.

 

[jkgray22]

I just passed 93000 miles and I drive in Vegas. Not too many long hauls since I sold the boat. DPF light came on, dealer attempted forced regen. No luck. Just authorized $3100 for new filter and labor.

Had the catalytic converter replaced at 20k under warranty, followed by computer recall, auto park recall, airbag recall and potential emissions fraud recall. I really enjoy this vehicle and the reliability of diesels. Does anyone know if the GC diesel will be making a comeback in 2019. I heard Wranglers would be diesel option in 19. I will trade this one in and buy one with the bugs worked out.

 

[CaseyGV]

I think we need to clear up some things. The DPF regeneration process is triggered automatically when the filter is nearing full. The message in the cluster says "Exhaust Filter Nearing Full. Safely Drive at Highway Speed to Remedy." Once you drive long enough for the exhaust to be hot enough, this will change to "Exhaust System Regeneration in Process. Continue Driving" - and that message will stay on until the regeneration is complete (about 10-15 minutes in my experience). I've seen this series of messages in my 2014 GC several times.

If you get the 100% full message, I think the only recourse is to take it to the dealer and have them do a manual regeneration. I've never once seen this message.

 

[hrider]

I think we need to clear up some things. The DPF regeneration process is triggered automatically when the filter is nearing full. The message in the cluster says "Exhaust Filter Nearing Full. Safely Drive at Highway Speed to Remedy." Once you drive long enough for the exhaust to be hot enough, this will change to "Exhaust System Regeneration in Process. Continue Driving" - and that message will stay on until the regeneration is complete (about 10-15 minutes in my experience). I've seen this series of messages in my 2014 GC several times.

If you get the 100% full message, I think the only recourse is to take it to the dealer and have them do a manual regeneration. I've never once seen this message.

100% correct Casey. This DPF issue is the Only gripe I have about this vehicle. I've had a full filter twice....once was my fault for not jumping on it right away and the second time I got a warning then limp mode within 10 minutes. Both times my awesome service department did a manual regen to clear it for me. First time was $100 (extended warranty) and the second was free because they know its a BS problem. It sound like the service department to the post above is full of idiots. An oil change, damage to the filter and $8K for a new one?!?!? Dude is smoking crack.

 

[Vanessa]

I have a 2014 GC. Diesel exhaust filter is 100% full (due to no fault of my own) and now I HAVE to take it to the dealer per my warning light.

I have read up on the power train warranty and Emissions warranty (8 year or 80k miles). My question is, has anyone had any success in having the dealership honor the emissions warranty to service the exhaust filter? According the EPA the diesel particulate filters are considered catalyctic converters by the EPA which means, they should be covered. Anyone have any luck with this argument?

Thanks,

Tony

I have had so many issues with my es

I have a 2014 GC. Diesel exhaust filter is 100% full (due to no fault of my own) and now I HAVE to take it to the dealer per my warning light.

I have read up on the power train warranty and Emissions warranty (8 year or 80k miles). My question is, has anyone had any success in having the dealership honor the emissions warranty to service the exhaust filter? According the EPA the diesel particulate filters are considered catalyctic converters by the EPA which means, they should be covered. Anyone have any luck with this argument?

Thanks,

Tony

I have had so many issues with my exhaust

When I had a 2014 (they eventually bought it back) the cats were changed under warranty.

The other filter is self cleaning and you will see a message on the instrument cluster when it's occurring.

How did you get it to be bought back? I am having so many issues with my JGC ed i keep having to be late from lunch and things of that sort because I have to drop what I am doing and look for an open highway to regenerate which is close to impossible here in So California, I have had a cat replaced several particulate filters and eve the exhaust filter super stressed because my extended Chrysler warranty is almost expired.

 

[Jeep2016]

I just passed 93000 miles and I drive in Vegas. Not too many long hauls since I sold the boat. DPF light came on, dealer attempted forced regen. No luck. Just authorized $3100 for new filter and labor.

Had the catalytic converter replaced at 20k under warranty, followed by computer recall, auto park recall, airbag recall and potential emissions fraud recall. I really enjoy this vehicle and the reliability of diesels. Does anyone know if the GC diesel will be making a comeback in 2019. I heard Wranglers would be diesel option in 19. I will trade this one in and buy one with the bugs worked out.

------------------------------------------------
In my last visit to the dealership, the service manager told me they will be coming out with GC diesesl in 2019. But he doesn't think it will a different engine.

 

[CaseyGV]

------------------------------------------------
In my last visit to the dealership, the service manager told me they will be coming out with GC diesesl in 2019. But he doesn't think it will a different engine.

I was just looking online last night on Jeep’s build page and the Diesel engine is listed as an available option for several of the trim levels, so they must getting ready to sell them again if they aren’t already.

 

[olarmy03]

This all makes me want to delete mine more and more

 

[Jeep2016]

My Jeep is back to the dealer’s shop. This time because of a check engine light and error message “service electronic throttle control”. There was no warning or anything , just the car begun to go into limp mode. Dealer called me yesterday and said” still checking. Few codes showed up indicates turbo issues, we need to check with Chrysler before doing anything or rule out turbos. “. I’m sharing my experience in this forum hoping someone is listening and will help at least address these issues in newer models. I love this car and I see myself driving it for years and 100 of thousands of miles to come.

 

[JeepLasVegas]

We got the "Exhaust Filter 97 % Full ..." message. Then as soon as it appeared, it disappeared. My wife was in the middle of town and headed for the freeway to recharge the system. Before she got there, it went into limp mode and she got the message "Exhaust Filter 100% Full Service Required See Dealer" along with a second message "Service Electronic Throttle Control". She then limped to the dealer and we felt lucky to get it manually recharged same day for $200.

That is pure garbage to have a warning appear at 97%, then go off, and a few minutes later the car is in limp mode. And she did not miss earlier warnings. We bought the 2014 Jeep Grand Cherokee Diesel new (fortunately with the extended warranty) and so this hasn't been our first rodeo with the car. We were one of the first to get the redesigned catalytic converter after 11 trips to the dealer with check engine lights going on. The mechanics were always on the phone with Chrysler engineers trying to figure out what was going on with the emissions system. During that time, we also had the hose to the turbo pop off while my wife was in traffic and it went into limp mode. What a nightmare. This vehicle was so close to being gold. The engine has been in Europe for years, but our air quality standards have made it a disaster in the US. Hopefully the tweaked version coming out next year has a lot of this crap fixed.

 

[JeepLifer]

We got the "Exhaust Filter 97 % Full ..." message. Then as soon as it appeared, it disappeared. My wife was in the middle of town and headed for the freeway to recharge the system. Before she got there, it went into limp mode and she got the message "Exhaust Filter 100% Full Service Required See Dealer" along with a second message "Service Electronic Throttle Control". She then limped to the dealer and we felt lucky to get it manually recharged same day for $200.

That is pure garbage to have a warning appear at 97%, then go off, and a few minutes later the car is in limp mode. And she did not miss earlier warnings. We bought the 2014 Jeep Grand Cherokee Diesel new (fortunately with the extended warranty) and so this hasn't been our first rodeo with the car. We were one of the first to get the redesigned catalytic converter after 11 trips to the dealer with check engine lights going on. The mechanics were always on the phone with Chrysler engineers trying to figure out what was going on with the emissions system. During that time, we also had the hose to the turbo pop off while my wife was in traffic and it went into limp mode. What a nightmare. This vehicle was so close to being gold. The engine has been in Europe for years, but our air quality standards have made it a disaster in the US. Hopefully the tweaked version coming out next year has a lot of this crap fixed.

You absolutely should not have had to pay for that service. Have you spoken to your dealer about the lawsuit settlement on the diesels?
Go to Ecodiesel settlement and file your claim. Have you gotten teh AEM update?

 

[HuliDave]

I had the diesel recall performed a couple of months ago and just received the Exhaust Filter is Nearing Full message this past week. The first time was at highway speeds and the second time was after driving fours at highway speed. Is the filter an issue or would it be the diesel recall?

 

[JeepLasVegas]

You absolutely should not have had to pay for that service. Have you spoken to your dealer about the lawsuit settlement on the diesels?
Go to Ecodiesel settlement and file your claim. Have you gotten teh AEM update?

We got the update back in August if I recall correctly. We received the settlement and we are waiting to sign until we hear back from the dealership on this regen issue. It happened again this morning, making me 25 minutes late for work while I drove around on the freeway until it finished. It has been like clockwork since the update -- every 2.5 weeks it goes into regen mode. My guess is we will have to pay for a new exhaust filter.

 

[Maximus]

Good news for me. My Exhaust Filter was 100% full and the dealership preformed a manuel reiteration for free. They said the EGR cooler was to blame and the EGR cooler will be replaced under warranty. Don't pay, have Chrysler pay for it.

I had the Diesel Recall V08 performed at 75k and was giving the extended warranty. At 85k a check engine light came on code P2002 (particulate filter efficiency below threshold. Shortly there after my Diesel exhaust filter became 100%. It triggered the electronic throttle warning and the car became sluggish and lost torque. I had to take it to the dealership. Of course at first they blamed it on me and said they would preform a manuel regeneration at a cost from me. But luckily I guess a mechanic inspected the EGR and found a leak. Noted that the EGR leaks into the TGR tube and found deposits. Also found that the intake manifold is wet due to coolant leaking from internal cooler. States that that is what causes the exhaust filter to become full and prevents it from regenerating properly.

So they performed the manuel regeneration of the diesel exhaust filter without a cost to me. EGR is back ordered but supposedly will be replaced under warranty.

 

[GM.]

Good news for me. My Exhaust Filter was 100% full and the dealership preformed a manuel reiteration for free. They said the EGR cooler was to blame and the EGR cooler will be replaced under warranty. Don't pay, have Chrysler pay for it.

I had the Diesel Recall V08 performed at 75k and was giving the extended warranty. At 85k a check engine light came on code P2002 (particulate filter efficiency below threshold. Shortly there after my Diesel exhaust filter became 100%. It triggered the electronic throttle warning and the car became sluggish and lost torque. I had to take it to the dealership. Of course at first they blamed it on me and said they would preform a manuel regeneration at a cost from me. But luckily I guess a mechanic inspected the EGR and found a leak. Noted that the EGR leaks into the TGR tube and found deposits. Also found that the intake manifold is wet due to coolant leaking from internal cooler. States that that is what causes the exhaust filter to become full and prevents it from regenerating properly.

So they performed the manuel regeneration of the diesel exhaust filter without a cost to me. EGR is back ordered but supposedly will be replaced under warranty.

I had the same issue a couple of months back at 78,000 miles. It took six weeks to get all the parts. All covered plus a rental car as the dealer said it wasn't drivable like that.