Hello everyone,
We just purchased a new 2014 Ecodiesel Jeep Grand Cherokee. We had some very cold days and my wife would let the jeep warm up 5-10 min before driving it. Since this is my wife's car she never looked at the DEF gauge. To be honest, I never look at the gauge on delivery of the Jeep. I drove it 4 days later and to my surprise the gauge showed 45% left after only 210 miles total. My concern is we called the Crystal lake, IL Jeep dealer and asked if they would look at the Jeep because I didn't think this was normal or it may have been an honest mistake and they may have forgotten to top it off. To not draw out the story, the GM George was very rude and condescending to both me and my wife and offered to give us 1 or 2 gallons for free. Saying we should read our manual and this was normal. Even though the manual shows that fill up is needed every 10,000 miles.
My questions to everyone:
- How long is the DEF fluid lasting for people?
- Is the GM correct in saying all the extra idling caused the fluid to drop so drastically?
Last note for all our Jeep sisters and brothers- I would never recommend purchasing a Jeep from Chrystal lake, IL Jeep after my experience.
We just purchased a new 2014 Ecodiesel Jeep Grand Cherokee. We had some very cold days and my wife would let the jeep warm up 5-10 min before driving it. Since this is my wife's car she never looked at the DEF gauge. To be honest, I never look at the gauge on delivery of the Jeep. I drove it 4 days later and to my surprise the gauge showed 45% left after only 210 miles total. My concern is we called the Crystal lake, IL Jeep dealer and asked if they would look at the Jeep because I didn't think this was normal or it may have been an honest mistake and they may have forgotten to top it off. To not draw out the story, the GM George was very rude and condescending to both me and my wife and offered to give us 1 or 2 gallons for free. Saying we should read our manual and this was normal. Even though the manual shows that fill up is needed every 10,000 miles.
My questions to everyone:
- How long is the DEF fluid lasting for people?
- Is the GM correct in saying all the extra idling caused the fluid to drop so drastically?
Last note for all our Jeep sisters and brothers- I would never recommend purchasing a Jeep from Chrystal lake, IL Jeep after my experience.