[14JGCDiesel]

My wife called me yesterday to tell me she was broke down on the side of the road... Thankfully not in the interstate. When I asked what exactly happened here is what she told me.

The engine began to sputter, the check engine light came on, "Electronic Throttle Control" message appeared, then the engine shut down completely. She also told me it sounded like metal grinding noise as it happened.

So I arrived and tried to restart and nothing it just turns over(tries to start) for about 10 seconds and then stops. Ultimately had it towed to a diesel shop.

Got back home and googled a bunch and found other owners (1500 diesel and JGC diesel) having the EXACT same symptoms. Sounds like a fuel pump issue and the grinding noise tells me there is probably metal in the fuel system now so injectors, HPFuel pump, and all fuel lines need to be replaced. Possibly looking at 8000+ for parts and labor?????? INSANITY.

I have a case open with Jeep. But what else should I do?

Thanks,

Mike

 

[Trevorjgray]

While you may have the same symptoms as others, fuel pumps usually don't explode. The electronic throttle control message comes on any time that the jeep stalls or dies. First I would simply replace the fuel filters. The grinding noise that you heard may have been from the filters being clogged and the fuel pump straining to pull the fuel trough, especially as the fuel level drops. Just happened to me this week, soundedl like a whine and buzz from under my feet. New filters solved everything. Also if it was an explosion there may be some shavings in the fuel filter due to metal falling back down the lines that you could see. Hopefully its simple as a clog!

 

[14JGCDiesel]

It was everything that I said it was. I was impressed with the dealer and Chrysler/Jeep in every way. They replaced everything under warranty. From the filters to the hp fuel pump and fuel lines. It was all replaced. And rental car. And with 82k miles on the Jeep they applied a 4yr unlimited mile Max Care warranty. I would buy another Chrysler/Jeep/Ram in a second.

 

[Mangojive]

I recently went through this same issue with my 2015 GC ED with 89k miles. The first time it occurred it stalled in a parking garage. After a few hours, it was able to start but I only made it out as far as the street before it stalled again. It was towed to my local Jeep dealership. It took them a few weeks to diagnose and they eventually replaced the injector pump thinking that was the cause. I picked it up and got 2 blocks away from home when it stalled after going through a traffic light. I could only imagine this happening at highway speeds to someone.

The second time back at the dealership after a few weeks and some tweaking they thought it was resolved. I was skeptical so the service manager agreed to drive it home and back a few times before releasing it to me. It stalled on him twice! Once in a Chick-fil-A drive thru.

After nearly 2 months, the entire fuel delivery system had been replaced. The lines & tank cleaned. The total repair cost was for estimate to be ~$7k and I was charged $1.2k for the in tank fuel pump which was the only replacement not covered by warranty.

I found these posts too late and should have pressed harder for the entire repair to be covered under warranty.