You are correct, diagnostics and emissions equipment is 100% covered. Find a better dealer if you need to, or contact Chrysler Customer Service.
The 2014 also had a recall on the SCR.
The 2014 also had a recall on the SCR.
GC Ecodiesel - Catalytic Converter and Warranty issues- Any Help would be WONDERFUL
Hello all,
I have a 2014 Grand Cherokee ecodiesel. 45k miles on it, and the extended AEM warranty from the ecodiesel settlement. I've incurred a vast plethora of problems (which I've read to be common) after the AEM update. Most recently a P0420 code. The dealer is telling me I need to replace the CAT (maybe part of the bad batch I've read about), but saying it's not covered under the extended AEM warranty. They're also telling me the diagnostic fee isn't covered under the warranty (even though it says it should be on the bottom of the warranty itself)...
Additionally, the Extended Warranty shall cover the cost of any OBD Diagnostic Scan for malfunctions that trigger the OBD Malfunction Indicator Light (MIL), regardless of whether the malfunction is attributable to a part that is covered under the Extended Warranty.
Does this all sound accurate? Any suggestions on how to proceed? Maybe it is a sunk cost at this point, but I can't help but feel like a bit of a victim in this case.
I have a 2014 Grand Cherokee ecodiesel. 45k miles on it, and the extended AEM warranty from the ecodiesel settlement. I've incurred a vast plethora of problems (which I've read to be common) after the AEM update. Most recently a P0420 code. The dealer is telling me I need to replace the CAT (maybe part of the bad batch I've read about), but saying it's not covered under the extended AEM warranty. They're also telling me the diagnostic fee isn't covered under the warranty (even though it says it should be on the bottom of the warranty itself)...
Additionally, the Extended Warranty shall cover the cost of any OBD Diagnostic Scan for malfunctions that trigger the OBD Malfunction Indicator Light (MIL), regardless of whether the malfunction is attributable to a part that is covered under the Extended Warranty.
Does this all sound accurate? Any suggestions on how to proceed? Maybe it is a sunk cost at this point, but I can't help but feel like a bit of a victim in this case.
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My experience with FCA customer service is a big F for non-customer service. If you like getting the run a round, give them a call.
1 - 3 of 3 Posts
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