I purchased a 2014 JGC Summit Diesel on 3/10/14. On 3/16/14 with only 360 miles, it developed a leak of either PS fluid (the shop said PS fluid but I have my doubts) or Trans fluid from a line going into the top passenger side of the radiator. Had it towed to the nearest Jeep dealer and the following day they diagnosed the problem as "Power steering line into cooler was not fully connected". They reconnected the line and topped off the fluid and tried to clean the engine compartment as best they could and returned the vehicle to me. I tried to drive it home but got less than 2 miles from the shop when the trans started to slip and buck and proceeded to get stuck in 2nd gear (limp mode) at which time I had to limp back to the shop. They took it in and cleared some code and sent me on my way again. That night the same problem occurred several times. The following morning I took the vehicle back to the shop (at 20 mhp in second gear, limp mode).
The shop called me on 3/20/14 and told me they had found the problem was the transmission was 2.5 qt. low on fluid. I asked the service manager how that could happen and he told me that it probably came out of the factory that way as this is a sealed system that doesn't even have a dip stick.
Can someone tell me if a brand new vehicle is driven about 400 miles with 2.5 qts low on trans fluid would that compromise the longevity of the transmission?
At this point I refuse to accept this vehicle now and want Jeep to replace it but they are giving me a hard time.
I would appreciate any advise I can get here.
The shop called me on 3/20/14 and told me they had found the problem was the transmission was 2.5 qt. low on fluid. I asked the service manager how that could happen and he told me that it probably came out of the factory that way as this is a sealed system that doesn't even have a dip stick.
Can someone tell me if a brand new vehicle is driven about 400 miles with 2.5 qts low on trans fluid would that compromise the longevity of the transmission?
At this point I refuse to accept this vehicle now and want Jeep to replace it but they are giving me a hard time.
I would appreciate any advise I can get here.