[chazjeep14]

Hello,
New here. Have a 2014 GC Overland Ecodiesel... built in June. When I picked it up, I had the dealer not put DEF in because it was still somewhat warm out (late summer). In September, I purchased 2.5 gal of Peak DEF, and and brought the tank up to a little over half. The day before yesterday, @ 3570 miles, I noticed the DEF was a hair below half. I purchased another 2.5 of Peak to put in. (That put to a little over 3/4.) I figure during the winter months, I would keep the DEF somewhat full, and it would last till spring. During the summer, I'd fill pretty much as needed. A few hours later, during some errands, the "Incorrect DEF detected" message came up, and I got a MIL. Parked it over night. Yesterday morning, attemped a remote start (Knowing what would happen). Of course light was stil on. After getting to work, I used the ScangaugeII to reset the code (P2BA9), which has to do with excessive NOX. The code cleared sucessfully, but the message on the EVIC remains. The reason I cleared the the code is I thought it could be some kind of anomaly and would see what would happen within the two weeks before a fairly big Thanksgiving trip. That is also the reason I put the DEF in now, rather than right before the trip. Today I will drive it around a bit and see what happens. The Scangauge II is on the top of the dash by the door and is set up so it can "disappear" whenever taken to the dealer. (Im using the suction cup mount, and it's cable is tucked into some molding away from airbag areas.) I have the gauges set to read coolent temp, fuel flow, boost, and exh temp.

 

[ExcursionDiesel]

I think I'm going to refill with Chrysler branded DEF next time just to keep from arguing with them...bad or not. I've already been through your exact scenario. I reset and kept driving and eventually the Catalytic Converter failed...which I believe is the underlying problem.

 

[chazjeep14]

Well, at 3616 the dreaded "Engine will not start" countdown started... no MIL. I guess its out with the Scangauge and off to the dealer. I will probably not mention the Peak DEF I put in as it is causing issues with the warranties in other cases. Coming onto a big motoring season. ...don't need this. I will probably need a new redesigned cat (next year), but hoping they can at least keep it drivable through the holidays.

 

[chazjeep14]

I think I'm going to refill with Chrysler branded DEF next time just to keep from arguing with them...bad or not. I've already been through your exact scenario. I reset and kept driving and eventually the Catalytic Converter failed...which I believe is the underlying problem.

I will probably do the same next time. I have to drive a ways to the dealer, now that I wont patronize my local dealer anymore since they botched a brake job on the 05 Libby CRD a few years ago. I'm hoping this "non Mopar" doesn't become an issue this time.... the owners manual says "Mopar or equivalent ". If there is an issue, I just may bring on legal action.

 

[chazjeep14]

Here's the jug code on the DEF I recently added.

 

[ExcursionDiesel]

Here's the jug code on the DEF I recently added.

If I recall correctly, the 15 is 2015 and the 068 is 68 days until 2015...so that would be late Oct 2014. If that's right, that's a very fresh batch.

-------Blue DEF date code decipher------
"The most important part of the batch code is the third through seventh numbers. There are always going to be two letters or numbers at the beginning of the code, which is the blending facility code, The third and fourth number of the code is the year +1. The fifth, sixth and seventh numbers of the code are the days left in the year, or reverse Julian date. So if the code says 257 for example, that would mean it was made on the 108th day of the year.. April 18th."

 

[chazjeep14]

If I recall correctly, the 15 is 2015 and the 068 is 68 days until 2015...so that would be late Oct 2014. If that's right, that's a very fresh batch.

-------Blue DEF date code decipher------
"The most important part of the batch code is the third through seventh numbers. There are always going to be two letters or numbers at the beginning of the code, which is the blending facility code, The third and fourth number of the code is the year +1. The fifth, sixth and seventh numbers of the code are the days left in the year, or reverse Julian date. So if the code says 257 for example, that would mean it was made on the 108th day of the year.. April 18th."

Thanks for that info. Guess I'll be dealing with the dealer today. It's good I still have the Libbey. I can drive that, and from what I have been reading on this forum and over at the Garage, I have a feeling I may be using it on my holiday trips.

 

[chazjeep14]

Just made arrangements with dealer for dropoff Wednesday. They also said that there's been 3 or 4 brought there for catalytic converter replacement. We'll see...

 

[chazjeep14]

Just dropped off....fingers crossed!

 

[chazjeep14]

Called dealer today. Found DEF good, but doser nozzle plugged. Cleaned nozzle. Test drove today and will be tested again tomorrow. Two flash up dates were installed. One for the transmission, and another one which I'll know more about tomorrow. Hopefully this repair will last till the first of the year after, the holiday motoring season. I would imagine the problems will eventually return...

 

[chazjeep14]

Got jeep back late yesterday afternoon. Pictures of the sheets of what was done. Probably not over until the cat is replaced, but hopefully this will get me through the holidays. Plenty of DEF, so I'm not touching that anytime soon! Planing a trip today that will probably get near 200 miles. Well see..

 

[ExcursionDiesel]

Clogged injector...DEF chrystalization can be caused by possible contamination. They ended up draining and cleaning my tank when my injector clogged. Mine had more severe chrystalization which damaged the DEF pump also. Yours flow teated ok so you may be good to go.

 

[chazjeep14]

Took a pretty sizable trip yesterday. Consisted of mostly 2 lane mountainous roads, a bit of stop and go, and some freeway running. Did a short regeneration on the freeway run (as evidenced by higher EGT and GPH fuel usage). DEF is being used as pictures show before and after trip. That's a good thing. Hope it keeps up...

 

[MHancock]

Good evening everyone desperate desperate jeep owner here. I need help and I need it fast!! I have a Jeep GC ED 2014 bought it in FEB. We added two 2.5 gallons of peak blue due to having low DEF will not start in 148 miles. Next day the indicator comes on wrong DEF detected. Called the dealer ship due to that horrendous count down... I take it 1 doesn't mean your the winner right? I took it in 175 miles till it will not start here is where my 7 1/2 hours of fun began.. first they tested the fluid said it was to spec ( I also brought them one of the boxes of the fluid we put in. The technician took it for a ride after resetting the code not even 5 minutes out of the parking lot the code came back up. Within the 7 1/2 hours no resolution and I was given a rental car which I paid for. I had to authorize a tear down of the DEF system where they found 3 issues... a "hose" an injector and a pump module... they said when they tested the fluid a second time it's not to spec?! Now we are being stuck with the bill of 3000 dollars!! I asked the question on how they can hold a customer liable for what is actually in the bottle doesn't meet what they are advertising? ! No response other than its the wrong fluid.. filed a complaint with Chrysler who also stated they will not pay for the repairs... we followed what the owners manual stated needed to be used we have contacted Peak blue who pretty much has pointed the finger back at the dealership... I have been waiting 2 weeks for my Jeep to be fixed and I'm upset and disgusted with Chrysler and their horrible customer service. No answers except YOU added the wrong fluid.. I have explained 5 times we followed the owners manual specs how can we test the fluid in the bottles. We have asked for the test results and the old parts. I don't want to go through this in another 8000 miles and I'm appalled how they are handling this. Any help would be appreciated!

 

[Ivy0584]

Good evening everyone desperate desperate jeep owner here. I need help and I need it fast!! I have a Jeep GC ED 2014 bought it in FEB. We added two 2.5 gallons of peak blue due to having low DEF will not start in 148 miles. Next day the indicator comes on wrong DEF detected. Called the dealer ship due to that horrendous count down... I take it 1 doesn't mean your the winner right? I took it in 175 miles till it will not start here is where my 7 1/2 hours of fun began.. first they tested the fluid said it was to spec ( I also brought them one of the boxes of the fluid we put in. The technician took it for a ride after resetting the code not even 5 minutes out of the parking lot the code came back up. Within the 7 1/2 hours no resolution and I was given a rental car which I paid for. I had to authorize a tear down of the DEF system where they found 3 issues... a "hose" an injector and a pump module... they said when they tested the fluid a second time it's not to spec?! Now we are being stuck with the bill of 3000 dollars!! I asked the question on how they can hold a customer liable for what is actually in the bottle doesn't meet what they are advertising? ! No response other than its the wrong fluid.. filed a complaint with Chrysler who also stated they will not pay for the repairs... we followed what the owners manual stated needed to be used we have contacted Peak blue who pretty much has pointed the finger back at the dealership... I have been waiting 2 weeks for my Jeep to be fixed and I'm upset and disgusted with Chrysler and their horrible customer service. No answers except YOU added the wrong fluid.. I have explained 5 times we followed the owners manual specs how can we test the fluid in the bottles. We have asked for the test results and the old parts. I don't want to go through this in another 8000 miles and I'm appalled how they are handling this. Any help would be appreciated!

I am experiencing the same issues. I have only had my 2014 GC ED for 4 months, I should low def 2 weeks ago. I bought 1 gallon on peak def from auto zone and asked the representative 3 times if it was ok to use in my car, each time he said yes. The very next day I got the error message. I already had an appointment with the dealership due to a recall, so when I dropped it off I asked them to please check the fluid and fix the issue. Got my vehicle back 2 days ago. We told everything was ok and they topped off my def fluid. Yesterday my check engine light came on with the wrong def fluid message. Now I am pissed. I will be calling the dealership tomorrow about this. I am thinking the makers of peak def should be held liable if there are any damages, expecially since more than one person is having this issue.

 

[MHancock]

I wish you luck! Chrysler made us pay and refused to cover it under warranty. 3000 dollars later we have contacted an attorney who suggested we write a letter of demand if that doesn't work we are looking at a class action lawsuit. The customer service at the dealership was awesome Chrysler on the other hand not so much didn't know one business day was equal to 6 days... as soon as we left with our "fixed" GC the check engine light appeared again... this will be our 3rd time in for check engine light the first two has not been fixed... we are not getting any error messages no nothing..

 

[Ivy0584]

MHancock I just wanted to give you an update. Mine seems to be the exact same thing as you. Chrysler knows about the issue and apparently most of the diesels are having trouble. Because of that Chrysler is paying for it. My part is on back order because of the demand for it. 2 weeks my car has been in the shop, but I have a rental that they are paying for. I would contact Chrysler again and make them reimburse you. I hope everything works out for you.

I wish you luck! Chrysler made us pay and refused to cover it under warranty. 3000 dollars later we have contacted an attorney who suggested we write a letter of demand if that doesn't work we are looking at a class action lawsuit. The customer service at the dealership was awesome Chrysler on the other hand not so much didn't know one business day was equal to 6 days... as soon as we left with our "fixed" GC the check engine light appeared again... this will be our 3rd time in for check engine light the first two has not been fixed... we are not getting any error messages no nothing..

 

[Brewster]

See there is new TSB out for 14's (another similar TSB exists for 15's)

http://www.wk2jeeps.com/tsb/tsb_wk2_1801814e.pdf

As to DEF fluid - I did one top-off with the Valvoline Premium Blue available at NAPA without issue.

 

[Ivy0584]

I already did all of the updates and the recall. This is an issue with the diesel models. It has to do with the catalytic converter and a part on it. It is a known issue and Chrysler is trying to fix it.

See there is new TSB out for 14's (another similar TSB exists for 15's)

http://www.wk2jeeps.com/tsb/tsb_wk2_1801814e.pdf

As to DEF fluid - I did one top-off with the Valvoline Premium Blue available at NAPA without issue.

 

[seamew]

I have a little over 23000 miles on my 2014 limited diesel. I must have been fortunate, but I haven't had any issues with my DEF system. I have been using Peak DEF blue purchased from Pilot gas stations and Autozone stores. The DEf tank capacity is around 8 gallons I believe. I make sure that I fill mine up when it gets at around the half way mark. DEF fluid does have a tendency to crystallize, this could be a contributing factor to blocked DEF injector nozzles. Keeping the tank topped up may help to eliminate crystallization inside the tank.
My theory of keeping the tank full, is just that, but obviously with the mileage I have done so far, and the fact that I have had no issues to date, may suggest that this is a healthy practice.


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