Service Shifter
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Hey man, I'm new here too, and have the exact same problem. The warning shows for just a few seconds, but it does occur several times each drive and only on left turns for some reason. Sounds like this guy has the same issue:
2015 JGC Overland 'Service Shifter' light - Jeep Garage - Jeep Forum
2015 JGC Overland 'Service Shifter' light - Jeep Garage - Jeep Forum
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10 Posts
Hey guys, I figured I would hijack this thread instead of making a new one. My issue with the shifter is ongoing and has been happening since 500 miles on the vehicle (currently at 3000). Occasionally when I turn left or hit a speed bump/pot hole an aural chime and message "service shifter" is displayed like shown here:
It doesn't happen every time I turn left or hit a bump, but at least half the time it does. Autonation in Columbus, GA replaced a module in the shifter but it didn't fix it. I'll be taking it back to the dealer this Saturday to have the entire shifter assembly replaced. Hopefully that will fix the problem. This seems like a fairly rare problem since I have only seen a couple of people online have it. No obvious fixes have presented themselves. It's such an odd issue to have, and because the message goes away after a few seconds, and only when the truck is moving, it is difficult to troubleshoot.
Well, I'll let y'all know how it goes in case anyone cares. We'll see if the NHTSA recalls the shifter since people keep running themselves over thinking its in Park: NHTSA Investigating Jeep Grand Cherokee for Rolling When Parked
It doesn't happen every time I turn left or hit a bump, but at least half the time it does. Autonation in Columbus, GA replaced a module in the shifter but it didn't fix it. I'll be taking it back to the dealer this Saturday to have the entire shifter assembly replaced. Hopefully that will fix the problem. This seems like a fairly rare problem since I have only seen a couple of people online have it. No obvious fixes have presented themselves. It's such an odd issue to have, and because the message goes away after a few seconds, and only when the truck is moving, it is difficult to troubleshoot.
Well, I'll let y'all know how it goes in case anyone cares. We'll see if the NHTSA recalls the shifter since people keep running themselves over thinking its in Park: NHTSA Investigating Jeep Grand Cherokee for Rolling When Parked
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39 Posts
Although I am used to the 2015 shifter already, will take the 2016 over it any day. Doesn't matter how precise my shifting is, I miss gears all the time. Then having seq on the shifter makes manual more viable. The steering wheel paddles are useless in the city.
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10 Posts
Totally agree. I don't mind the electronic shifter, but I would prefer a traditional mechanical one.
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Well they replaced the shifter "assembly," but who knows how much they actually replaced (the original shifter handle is still there as I discretely marked it). Regardless, it didn't fix it, so they opened a case file on the vehicle with FCA and the engineers told them to check all the connections in the car. After another trip to the dealer, big surprise, that didn't fix it either. Service manager says the problem is leading them to believe it is something wrong electrically inside the transmission which would involve dropping it from the vehicle (just turned over 3K miles, btw). In the end even that might not fix this mysterious problem.
So now I'm joining the seriously considering lemon law club. Georgia law says 3 attempts to repair the same problem is reasonable for a non-safety issue, and this latest "attempt" was the third. If I go this route, I have to inform Chrysler in writing, and give them one final attempt to fix the problem. If that doesn't do it, then I get a replacement. Unfortunately, I'm going on a 4 month trip overseas, so this will likely have to wait.
I will let y'all know what happens... eventually.
So now I'm joining the seriously considering lemon law club. Georgia law says 3 attempts to repair the same problem is reasonable for a non-safety issue, and this latest "attempt" was the third. If I go this route, I have to inform Chrysler in writing, and give them one final attempt to fix the problem. If that doesn't do it, then I get a replacement. Unfortunately, I'm going on a 4 month trip overseas, so this will likely have to wait.
I will let y'all know what happens... eventually.
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124 Posts
I had the "service shifter" problem....... Took it to my service dept and they fixed it..... it had nothing to do with the shifter and something to do with the particle chamber in the cat. I don't remember the details. But they fixed it. And I'm a happy consumer.
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10 Posts
Interesting. Not sure how those two components are related, but it is worth mentioning next time I talk to my service guy. Thanks
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Just saw this on Fox News. Looks like they are pulling the trigger to recall the shifter...
Fiat Chrysler recalls more than 1.1 million vehicles
Fiat Chrysler recalls more than 1.1 million vehicles
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