[Undercow]

Hey all this is my first post on the rising problem of the wrong DEF message.

I used peak blue and as most of us have figured out by now, it meets standards. I have used it to fill the tank aquite a few times probably around 15gl so far and no issues. This particular time i got the message and we took it to Hunter dodge in lancaster CA. they tested the DEF and said that it was at 35% which caused crystallization. they are currently replacing the pump, hoses, and injectors. I have to have a car and I was told that this is not under warranty so the repairs are out of pocket ($2800 so far) plus the rental car that i will need for about 2 weeks because parts are on back order.

I contacted Peak HD (the manufacturer) and they claim that their fluid is up to spec and they are going to send me the batch samples and certification... I am out of ideas and I need some help. I don't really know where to go from here but I do know one thing, it was not my fault that this happened and I should not have to pay anything.


HELP!

 

[ExcursionDiesel]

I'd contact Chrysler Customer Care and start a case with them. Tell them you have verification that the DEF is good. Have your DEF tested elsewhere if possible. Mine was covered under warranty...same repair as yours. Ultimately a bad Catalytic Converter was replaced. Chrysler engineering is fully aware of this and a newly designed Cat is soon to be released.

 

[RobbWood]

I'd contact Chrysler Customer Care and start a case with them. Tell them you have verification that the DEF is good. Have your DEF tested elsewhere if possible. Mine was covered under warranty...same repair as yours. Ultimately a bad Catalytic Converter was replaced. Chrysler engineering is fully aware of this and a newly designed Cat is soon to be released.

Replacing bad catalytic converter ultimately solved my problems also.